Connecting Knowledge and Performance in Public Services


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Introduction

Normally there are no additional resources associated with these events. Once you have registered, it is an expectation that you will attend on the day.


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Outcome Following attendance at an Executive Connections event, attendees can expect to increase their networks across the sector and should also be able to demonstrate and apply key lessons back in the workplace. Course content The Executive Connections series aims to address contemporary issues facing senior leaders within the NSW public sector.

The performance of public services is now more closely scrutinised than ever before. Every teacher, doctor, social worker or probation officer knows that behind them stands a restless army of overseers, equipped with a panoply of league tables, star ratings, user opinion surveys, performance indicators and the like with which to judge them.


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This increased scrutiny and performance measurement has undoubtedly produced improved public services. Yet we still have a limited understanding about how this information can be best used to bring about improvements in performance.

What goes on inside the 'black box' of public organisations to move from information to action, or from 'knowing' to 'doing'? This book tackles this important question by reviewing a wide range of performance mechanisms.


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    Connecting Knowledge and Performance in Public Services Connecting Knowledge and Performance in Public Services
    Connecting Knowledge and Performance in Public Services Connecting Knowledge and Performance in Public Services
    Connecting Knowledge and Performance in Public Services Connecting Knowledge and Performance in Public Services
    Connecting Knowledge and Performance in Public Services Connecting Knowledge and Performance in Public Services
    Connecting Knowledge and Performance in Public Services Connecting Knowledge and Performance in Public Services
    Connecting Knowledge and Performance in Public Services Connecting Knowledge and Performance in Public Services
    Connecting Knowledge and Performance in Public Services Connecting Knowledge and Performance in Public Services
    Connecting Knowledge and Performance in Public Services

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